Terms and Conditions
Last Updated:10th August 2023
1. Acceptance of Terms
By accessing or using the immiNex mobile application or website (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions (the "Terms"). If you do not agree with these Terms, please do not use the Services.
2. User Obligations
2.1 General Users
- You must provide accurate and up-to-date information during the registration process.
- You agree not to misuse the Services or engage in fraudulent activities.
- You understand that immiNex executives are not legal consultants, and their assistance should not be considered legal consultation.
2.2 Consultants
- You must provide accurate and complete information, including professional credentials.
- You must maintain a valid subscription plan (Gold, Silver, or Bronze) to engage with consultation requests.
- You must comply with all applicable laws and regulations in your jurisdiction.
3. imminex Executives
immiNex executives are available for general queries and support but are not legal consultants. Any information provided by imminex executives should not be relied upon as legal advice or consultation. Consult with an authorized consultant for professional guidance.
4. Subscription Plans and Payments
- Consultants must choose a subscription plan and pay the associated fees.
- Users may need to pay for certain services as described in the application.
- All payments are non-refundable, except as required by law.
5. Intellectual Property
The content, features, and functionality of the Services are the exclusive property of immiNex and are protected by copyright and intellectual property laws.
6. Limitation of Liability
immiNex shall not be liable for any direct, indirect, or consequential damages arising out of or related to the use of or inability to use the Services.
7. Privacy
Your use of the Services is also governed by our Privacy Policy, available at https://imminex.in/privacy-policy/.
8. Changes to Terms
immiNex reserves the right to change these Terms at any time. Continued use of the Services following any changes constitutes acceptance of the new Terms.
9. Termination
immiNex reserves the right to terminate or suspend access to the Services without prior notice for conduct that violates these Terms or is harmful to immiNex, other users, or third parties, or for any other reason at the sole discretion of immiNex.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at: contact@imminex.in.
Cancellation and Refund:
1. Introduction
This Cancellation and Refund Policy governs the cancellation of subscription plans and the handling of refunds within the immiNex mobile application and website. Please read this policy carefully before making any purchase.
2. Cancellation of Subscription Plans
2.1 General Terms
- Subscribers (Consultants) may cancel their subscription plans at any time.
- Upon cancellation, the subscription will remain active and usable until the end of the current billing cycle or the expiry date.
- No refunds will be issued for cancellations, regardless of when the cancellation is made.
- Subscriptions can be upgraded or downgraded at any time, with the changes taking effect at the beginning of the next billing cycle.
2.2 How to Cancel
To cancel a subscription plan, please follow the instructions provided within the immiNex application or contact our support team at contact@imminex.in.
3. Refunds
3.1 No Refunds
- All purchases of subscription plans are final and non-refundable.
- If a subscription is cancelled before the expiry date, no refund will be issued, but the services may continue to be used until the end of the current billing cycle or the expiry date.
3.2 Exceptions
immiNex reserves the right to consider refunds in exceptional circumstances at its sole discretion. Any such requests must be made in writing to contact@imminex.in.
4. Changes to this Policy
immiNex reserves the right to modify this Cancellation and Refund Policy at any time. Changes will be posted on this page, and continued use of the services constitutes acceptance of the new policy.
5. Contact Us
For questions or concerns regarding this Cancellation and Refund Policy, please contact us at: contact@imminex.in.